Cancellation & Refund Policy
This Cancellation & Refund Policy (“Policy”) applies specifically to the MERATV FILM FESTIVAL website (www.meratvfilmfestival.com), a platform owned and operated under MERATV (www.meratv.in).
We advise all users, participantsto carefully review the event details, packages, and services before making any payments. If you have any questions, please contact us at meratv365@gmail.com before proceeding with any purchase.
We advise all users, participantsto carefully review the event details, packages, and services before making any payments. If you have any questions, please contact us at meratv365@gmail.com before proceeding with any purchase.
Refunds & Cancellations
1. Non-Refundable Policy
- All fees or submission charges paid for participation, entry, or access to MERATV FILM FESTIVAL are non-refundable, except in cases where a transaction fails due to technical issues (as explained below).
- Once a payment has been processed successfully, cancellations or refunds cannot be requested.
2. Technical Transaction Failures
- In the event of a failed transaction caused by a technical error at the payment gateway or banking system, the deducted amount (if any) will be automatically reversed to your original payment source by your bank/payment provider.
- MERATV FILM FESTIVAL does not have control over the timeline for such refunds, as they depend on the payment gateway and banking channels.
3. Event / Postponement / Cancellation by Organizers
- If MERATV FILM FESTIVAL is postponed, rescheduled, or canceled due to unforeseen circumstances, the organizers will communicate the next course of action (such as rescheduling or alternate arrangements). Refunds, if any, will be at the sole discretion of MERATV.
4. Cookies and Tracking Technologies
- Our website uses cookies to improve functionality and analyze how visitors use the site. Cookies are small files stored on your device that help us remember preferences and provide a personalized experience.
- You may choose to disable cookies through your browser settings, but this may affect the performance of certain features on the site.
Chargebacks
- If we receive a chargeback or payment dispute from a credit card company, bank, or payment service provider, your participation, entry, or access will be suspended without prior notice.
- Any chargeback fees or penalties imposed on MERATV FILM FESTIVAL due to such disputes must be reimbursed in full by the user before services or participation are reinstated.
- Initiating a chargeback for a valid payment is considered fraudulent activity. Users are encouraged to contact us directly to resolve any billing or payment issues instead of resorting to chargebacks.